Shipping and Returns
Always free shipping from GrantLJewelry.com on domestic orders. Free gift wrapping and/or curbside delivery, or for purchases above $5,000 same day delivery in a 15 mile radius of our store.
Just because shipping is free doesn't mean it should take a long time. GrantLJewelry.com understands that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order from our website, you can expect to receive your order within 3-4 business days, while most orders will be delivered next day if placed by 12:30pm EST.
If you are not 100% satisfied with your purchase, you can return your order for a full refund (Returns must be unworn, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if for whatever reason you're not happy with your purchase, just call us at our Customer Loyalty Team @ 1-828-274-5770.
With Grant Laughter Jewelry, Inc.'s 15 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same, unworn, condition. Feel free to call us with clarifacations.
Return With GrantLJewelry.com - It's Easy:
You can return your purchase for up to 15 days from the purchase date.
Products must be in the condition you received them and in the original box and/or packaging.
Return shipping is absolutely FREE.
You will be provided with a pre-paid domestic label to return the purchase to us.*
Once your return is received and inspected by the fulfillment centers (usually within 72 hours of receipt),your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 business days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. As part of our 15-day return policy, all returns will need to be received by our warehouse within 15 days of purchase.
*Please note to use our pre-paid labels, shipments must be sent from the United States.